Spa Receptionist - Argan Day Spa
Wazifu
Bahrain - Full-Time
Administration
Posted on: 30/01/2025
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JOB DESCRIPTION
Join a Leading Luxury Spa and Beauty Lounge with Over a Decade of Excellence
Argan Day Spa, a high-end spa and beauty lounge with four thriving branches and over 10 years of experience in the wellness industry, is looking for a dedicated Spa Receptionist to join our team. We pride ourselves on providing exceptional guest experiences and a serene, luxurious environment.
Key Responsibilities
- Greet and assist guests courteously, addressing their questions and concerns professionally.
- Deliver accurate and prompt responses to all guest inquiries, ensuring complete satisfaction.
- Conduct spa consultations, offering personalized advice and promoting treatments, products, and facilities.
- Provide pre- and post-treatment guidance to clients during appointment bookings.
- Efficiently schedule appointments for members and guests, adhering to established standards.
- Ensure new clients complete consultation forms and maintain up-to-date records in the system.
- Maintain spa reception areas to impeccable cleanliness and organizational standards.
- Oversee the upkeep of equipment as part of the spa’s preventative maintenance schedule.
- Handle payment processing and issue receipts with precision and efficiency.
- Set an example of professionalism, personalized service, and a positive attitude for all staff.
- Assist in planning and supporting spa promotions and events.
- Regularly update and refresh retail and promotional displays.
- Open and close the spa according to Standard Operating Procedures.
- Utilize spa management software with proficiency.
- Actively promote spa services, treatments, packages, and retail products, as well as ongoing promotions.
- Maintain a clean, safe, and organize work environment.
- Work independently while remaining proactive and engaged in responsibilities.
- Foster a positive, team-oriented work atmosphere.
- Attend and participate in training sessions and staff meetings to enhance skills and knowledge.
- Support spa operations and other duties as requested by management.
SKILLS
- Strong communication skills in English, Arabic is a plus
- Minimum 2 years of experience in reception/front desk operation, ideally within a Spa, Salon, Gym or 5-star hotel.
- Strong administrative skills, including proficiency in MS Office, Opera, and telephone etiquette.
- Highly organized, responsible, and guest-oriented.
- Demonstrates a positive and productive approach to team collaboration.
- Ability to work independently and take initiative while supporting a cohesive team dynamic.
At Argan Day Spa, we value our team and provide a supportive and rewarding work environment. As part of our team, you will enjoy:
- 2-Year Contract: Stability and security with a long-term opportunity.
- Attractive Basic Package: Competitive salary to match your skills and experience.
- Commission Structure: Earn additional income through performance-based incentives.
- Home Return Ticket
- Accommodation
- Transportation
- Work visa
• Medical Coverage
If you’re passionate about wellness, luxury service, and working in a team-focused environment, apply now to join Argan Day Spa and elevate your career,