Membership Consultant / Sales Associate - Fitness Club

Job description

We are currently recruiting passionate, energetic, and results-driven Membership Consultants / Sales Associates to join a growing fitness club in Kuwait.This is an excellent opportunity for a confident sales professional who enjoys building relationships, engaging with members, and contributing to the growth of a dynamic fitness business.Key Responsibilities:Generate and follow up on leads through calls, messages, referrals, and walk-insConduct club tours and present membership options to prospective membersConvert enquiries into memberships and achieve monthly sales targetsBuild and maintain strong relationships with existing and prospective membersAssist with member retention initiatives and customer serviceSupport club events, promotions, and marketing campaignsMaintain accurate records using the club’s CRM and sales systemsWork closely with the operations and fitness teams to ensure an exceptional member experience Our ideal candidates should be proactive and driven individuals who are fluent in both English and Arabic. Passionate about fitness and living a healthy lifestyle, you would already have a sound background in sales.Requirements:Minimum 2 years of sales, customer service, hospitality, or fitness industry experienceProven ability to achieve sales targets and KPIsStrong communication and interpersonal skillsPositive attitude, professional appearance, and outgoing personalityHighly organized and proactive with excellent follow-up skillsFluent English requiredArabic speaking is a strong advantagePrevious fitness industry experience is preferred but not essentialWhat We Offer:Competitive salary plus attractive commission structureMedical insuranceAnnual air ticketAnnual leave as per Kuwait Labour LawOngoing training and career development opportunitiesOpportunity to grow within an expanding fitness businessPlease note that during the interviews, you'll be ask the following questions:Ratios – call to appointment, show ratio & close ratio – do they know what these ratio’s are, furthermore, if these ratio’s are low how would they go about addressing those ratio’s?Lead generation – it is a new club – other walk-ins how would they go about getting leads? How would they market the club if it was their own business to get the foot traffic?8 stages sales process – they would need to know the 8 stages – furthermore, a good understanding of a needs analysis is important.Overcoming objections in the sales process – e.g. I need to check with my wife or the price is too high. How would they overcome this?If you cannot use discounts how would sell the facility?If they have been in sales before what was their strike rate in terms of hitting their budgets?What are the qualities of a good membership consultant?What do they think their greatest challenge will be in the first 3 months?Are they aware of what a sales planner is?If they have not worked in a health club how would they translate their existing skills to be successful?If you are passionate about fitness, enjoy working with people, and thrive in a sales-driven environment, we would love to hear from you.