About the role:

Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations team as a Front Office Coordinator to be based in Doha, Qatar.

As a Front Office Coordinator, you will be responsible for liaising with various Qatar Airways departments and suppliers/contractors for IT requests, AOG situations, maintenance activities and handling of daily tasks as a shift Lead to ensure no operational disruptions and optimum customer satisfaction is achieved. You will also be responsible for liaising with internal and external customers for training booking requests and related operation processes to ensure customer satisfaction and quality of training is achieved.

About you

The successful candidate will have the following qualifications and skills:

• Relevant college or university qualifications with a minimum of 4 years’ experience in a Customer service environment.
• Experience in Airline Training Centre and Oracle Systems administration experience preferred.
• Excellent Mathematical and computer skills, particularly Excel.
• Ability to work under pressure with little supervision in a fast-paced environment, with ability to multi task.
• Strong organizational skills, detail oriented and strong follow up skills.
• Ability to interpret a variety of instructions furnished in written, spoken or scheduled form.
• Ability to make independent decisions in absence of supervision and to work independently.
• Advanced level of Microsoft Office (Word, Excel, PowerPoint, Outlook).