Job Description
Has overall responsibility for providing leadership and management for the Rooms Division (Front Office, Concierge, Sofitel Club Lounge, and Butlers department) and be accountable for its asset and performance – i.e., Rooms revenue & profitability, competitive revpar index, guest satisfaction, brand consistency and employee engagement. Also manages and drives performance to outsourced labor related to Division (Valets and Limousine company )