Description

Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.

Understand and proactively stay up to date on Apple’s products, services, purchase options, and Product Zone sales processes.

Support your peers throughout the store as needed by sharing knowledge about Apple’s products, services, and purchase options, and assist in offering ownership opportunities.

QUALIFICATIONS

:

• Demonstrate knowledge of Apple products and services.

• Personalize solutions based on customer needs, and effectively communicate them.

• Work in a fast-paced environment, often supporting multiple customers at the same time.

• Work in a team environment, demonstrating shared responsibility and accountability with other team members.

• Be curious and open to learning from others and helping each other grow.

• Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience.

• Be trusted with sensitive or confidential information, keeping with Apple’s core values.