Telecaller
Confidential Company
Bahrain - Full-Time
Customer Service
Posted on: 21/12/2024
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JOB DESCRIPTION
Here’s a professional profile draft for the Customer Representative/Telecaller role at Abraj Daily Needs:
- Job Title: Customer Representative/Telecaller
- Company: Abraj Daily Needs (ADN)
- Location: Bahrain
- Employment Type: Part-Time/Full-Time
SKILLS
Key Responsibilities:
- Handle customer inquiries and provide accurate, timely information regarding ADN’s services.
- Engage in proactive telecalling to ensure client satisfaction and promote retention.
- Address and resolve customer complaints or escalate them when necessary.
- Maintain detailed records of customer interactions in the CRM system.
- Collaborate with the team to improve customer service processes and