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Guest Experience Manager
Confidential Company
Qatar  -   Full-Time
Administration
Posted on: 18/12/2024
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JOB DESCRIPTION

We are looking for an experienced Guest Experience Manager for a luxury hotel in ?Doha, Qatar.

The Guest Experience Manager will be responsible for ensuring the highest levels of guest satisfaction.

This position will be responsible for the daily operation of the Front Desk and liaising with any area impacting the guests' experience. Plans direct and coordinates activities to ensure exceptional service is achieved. Provide operational support, train, motivate, and recognizes team members. Exercises independent judgment and initiative while carrying out overall responsibilities.



SKILLS

Required Skills/Qualifications:

  • With good luxury experience in the hotel industry in the middle east, experience in Qatar is an advantage.?
  • Minimum two years experience in hospitality operations.
  • Must be highly organized, efficient, and detailed oriented.
  • Strong written and verbal communication skills.
  • Must have excellent interpersonal/relationship-building skills.
  • Outside of the box thinker.
  • Opera experience preferred.




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