We are looking for two travel agency ticketing manager with at least 2 years experience in same position.

Preferable nationality: India, Bangladesh or Nepal

Educational qualification: Bachelor or Masters in any discipline

Duties and responsibilities: 

• Assisting and advising customers who may be choosing from a variety of travel options.
• Making reservations for customers based on their various requirements and budge.
• Checking the availability of accommodation or transportation on the customers’ desired travel dates.
• Processing payments and sending confirmation details to customers.
• Sorting out any issues that may arise with bookings or reservations.
• Selling and promoting reservation services.
• Answering any questions customers might have about the reservation process.
• Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
• Providing support to customers who may need to amend or cancel a reservation.
• Expert in using GDS (Amadeus/Galileo) for both hotel and flight ticket bookings.
• Ready to join immediately

Work Experience in travel agency, sales or public relations, preferably in the hospitality or travel industries. Customer-service experience. Excellent written and verbal communication skills both in English and Arabic. Proficient in Microsoft Office Suite. Data entry experience. Flexible working hours.