Pre-Sales Engineer (AV Solutions)

Job description

Company Description
My client a Saudi group active in Smart Spaces Solutions hiring a Pre-Sales Engineer (AV Solutions) in Jeddah. Reporting to Sales Manager, you will oversee account penetration by leveraging products and services. Below more details:

Job Description

• Oversee account penetration by leveraging products and services.

• Prepare and deliver basic and advanced customer training and technical presentations.

• Act as the escalation point of contact for other team members.

• Conduct account reviews and regional sales planning meetings.

• Traveling to various unanticipated locations as required.

• Liaise with the Account Team and Service Delivery Team on customer projects.

• Work with customers and engineers to assess customer needs and to determine system requirements and solution designs.

• Act as a technical point of contact for sales team; provide guidance and training on the technical aspects of the products.

• Participate in monthly partner training presentations.

• Assist customers with Proof-of-Concept project design, implementation, and documentation.

• Assist customers with technical questions via Live Chat.

• Help create RFP and RFI responses.

• Support the account managers by developing a firm understanding of their customer’s technical dilemma(s) and providing a technical solution.

• Quickly identify whether Company’s product line will be able to solve the issues being presented by the customer.

• Travel with field account managers to on-site sales opportunities, partner training, and trade shows.

Qualifications

• 5 years experience in audio-visual systems as a pre-sales engineer

• Ability to articulate requirements and expectations clearly and assertively

• Results/performance orientation

• Sound references and demonstrable core professional ethics

• Comfortably working in a collaborative environment (teamwork)

• Structured thinker and communicator

• Ownership and driver to completion (personal commitment)