Receptionist / Customer Service Representative

Job description

Job Overview
We are seeking a professional and customer-focused Receptionist / Customer Service Representative to join our team in Saudi Arabia.
The ideal candidate will be the first point of contact for visitors and clients, ensuring a welcoming experience while providing excellent support and resolving customer inquiries in a professional manner.
Key Responsibilities
• Welcome and assist customers and visitors in a courteous and professional manner.

• Handle customer inquiries and provide accurate information about services and procedures.

• Support customers in resolving issues and escalate cases when necessary.

• Use computer systems and office applications to record, update, and manage customer information.

• Coordinate with internal teams to support customer needs and service quality.

Required Qualifications
• Previous experience in Receptionist / front desk / customer service.

• Good problem-solving skills and the ability to handle customer concerns professionally.

• Proficiency in using computers and basic office software.

• Intermediate English language skills.

• Full-time availability and commitment to work.

Preferred Skills
• Strong communication and interpersonal skills.

• Polite, presentable, and service-oriented personality.

• Ability to work under pressure and manage multiple tasks.

What We Offer
• Competitive salary package aligned with experience and qualifications.

• Professional and supportive work environment.

• Opportunities for career growth and skill development.

• Medical insurance and other benefits in line with company policy and Saudi labor regulations.

We welcome candidates who are dedicated to delivering excellent customer service and contributing positively to our workplace culture.