Sales/Senior Sales Associate (Luxury Retail)

Job description

? Understanding and providing assistance in satisfying customer needs & queries about products, prices and services
? Advising customers on product ranges best suited to their needs
? Achieving the sales target and focus on increasing sales by using advanced sales techniques Focusing on Up selling/ Cross selling
? Maintaining customer relationships in order to build long term brand loyalty Handling new launches, promotion of products and visual merchandising Ensuring stock replenishment at all times
? Maintaining general cleanliness, hygiene standards and visual displays Implementing CRM at the store level and providing relevant feedback Coordinating with Customer Care Centre for after sales service
? Generating Daily Sales Report
? Following all company procedures in ordering, cash handling and other common practices

? Minimum 2-3 years of experience working in retail/airline/hospitality industry
? Thorough knowledge of feature & benefits of products and brands in the store
? Understanding of competing brands and prices
? Well aware of internal procedures, processes and systems
? Good selling and presentation skills
? Excellent communication (including spoken and written English)
? Good personality and immaculately groomed
? Basic numerical ability & IT skills