School Receptionist

Job description

About the role

Aldenham Prep Riyadh is seeking a warm, professional and highly organised school receptionist to join our administration team.

The school receptionist is a key member of our front-office team and will act as the first point of contact for pupils, parents, staff and visitors. The successful candidate will provide a welcoming and efficient reception service while ensuring that safeguarding, visitor-access and confidentiality procedures are followed at all times.

This is an excellent opportunity for an experienced receptionist or administrator who enjoys working in a busy, diverse and professional school environment.

Key responsibilities

The successful candidate will:

• Welcome pupils, parents, visitors and external stakeholders in a professional and courteous manner.

• Manage visitor access, including identification, signing-in, badges and visitor records.

• Answer, screen and direct telephone calls and general enquiries.

• Monitor reception email inboxes and ensure enquiries are directed to the appropriate member of staff.

• Record and communicate important messages accurately and promptly.

• Support the recording of pupil late arrivals, early departures and authorised collections.

• Liaise with parents, teaching staff and other departments regarding routine attendance and pupil-movement matters.

• Receive and distribute deliveries, mail, notices and pupil items.

• Assist with general administrative duties, including printing, scanning, filing, appointment coordination, meetings and school events.

• Maintain accurate reception records, forms and routine administrative logs.

• Work closely with the office manager, registrar, communications officer, security, school nurse and senior leadership team.

• Maintain confidentiality and follow the school's safeguarding and child-protection procedures at all times.

About you

We are looking for someone who is warm, patient, alert and professional, with the ability to remain calm and organised in a busy front-office environment.

Essential requirements include:

• Previous experience in reception, customer service or administration.

• Clear spoken and written English.

• Strong organisational skills and attention to detail.

• A professional and confident telephone manner.

• Competence in Microsoft Office and email.

• An understanding of confidentiality and professional boundaries.

• An understanding of the importance of visitor and pupil-safety procedures.

• Ability to manage competing priorities while maintaining a professional and welcoming approach.

Desirable:

• Bachelor's degree or relevant office-administration/customer-service qualification.

• Previous experience within a school, healthcare, hospitality or other safeguarding-sensitive environment.

• Experience using school MIS, attendance or visitor-management systems.

• Knowledge of British-school terminology.

• Arabic language skills.

• First-aid certification.

Safeguarding

Aldenham Prep Riyadh is committed to safeguarding and promoting the welfare of children. The successful candidate will be expected to comply fully with the school's safeguarding and child-protection procedures and maintain strict confidentiality when handling pupil, family and staff information.

How to apply

Please submit your CV and application through TES.

Applications will be reviewed as they are received, and suitable candidates may be invited to interview before the closing date.

Join Aldenham Prep Riyadh and become part of a professional, welcoming and international school community.